The services provided by Indigo were exemplary, especially the services of the above two Indigo Officials who handled the said crisis with extraordinary care and patience. Passengers may alternatively do their IndiGo PNR status check through Cleartrip. Tickets were booked in advance, so the fares were only marginally higher than. Once passengers click the Search Flight button, all information regarding the flight will be displayed. indigo flights are always on time it may get delayed if there is any technical issue. There were two official of Indigo Mr Rajan Chakraborty and Mr Rishang (from Indigo Security) who not only dropped us at the Railway Station but also ensured that all the travelers who had opted for going by train (about 36 pax) could safely board the train and got accommodated in the reservation quota. In the absense of any other flights at a convenient time, we chose to fly Indigo. Surat, India 51 Reviewed JanuGoIndigo I love indigo airlines, They give very nice services on board, staff is very much co-operative. Email Id: qatarresgoindigo.in, InterGlobe Air Transport Limited W.L.L. Indigo not only got rail tickets for us (in Second AC) but also organized to transport our luggage to their bus and subsequently drop us at the Railway Station. Baggage Check-in options/ Reservation Ticket & Refunds Flight Delay &. When we deboarded at Guwahati, we found that all the other airlines were only providing partial refund and the passengers were left to fetch their own arrangements.
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It was informed that since no flight was being permitted to land at Bagdogra the passengers from Mumbai were being given three options, viz they could take the partial refund of the ticket, they could stay at Guwahati as guests of Indigo and wait for the next available flight or the Airlines could arrange for rail ticket from Guwahati to New Jalpaiguri. A free web check-in with IndiGo is the best way to avoid any last-minute hassles. After about one hour, the plane departed (as we know today that no plane could land Bagdogra on 9th January due to heavy fog), but we were again brought back to Guwahati at about 1630 hrs in the evening. The passengers were served complimentary tea and snacks during the wait period.
Nevertheless, the pilots Ms Priyam Patel and Mr Humanshu Jain alleviated our concerns and informed us that due to bad visibility the landing at Bagdogra had been suspended and is likely to get resolved soon. IndiGo ( ), and Nepal Airlines ( goindigo.in). Even after about 30 minutes of reaching when the passengers from Guwahati did not start boarding, we got concerned. Check in early to ensure a window seat on the best side: on the left on the way in (seats. The flight had a scheduled stop at Guwahati. Failure to comply with these guidelines and the directions of our ground staff and/or crew may attract penal action against the concerned individual.I along with four of my friends booked ticket from Mumbai to Bagdogra on 9th January 2015. Kindly adhere to all the announcements and other directives issued by our ground staff and/or crew at all points of time during your journey.Ĭustomers are also requested to familiarise themselves with the guidelines for air passengers published by the Indian Ministry of Civil Aviation on the following link:Ĭaution: Customers are advised to strictly follow all COVID-19 protocols. Please maintain appropriate social distancing while boarding and de-boarding the aircraft.
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More information about online check-in Mobile check-in Extremely practical: even when you’re out and about you can check in via your smartphone or tablet and download your mobile boarding pass. You can print out your boarding pass easily yourself. The mask may be removed while eating and drinking. Online check-in Check in conveniently for your next flight from home or the office. IndiGo shall provide a complimentary safety kit (three layered surgical masks, a face shield, and a sanitizer) to all customers at the boarding gate.Ĭustomers seated in middle seats will also be provided additional protective equipment in the form of a wrap-around gown.Īll customers should wear a mask, face shield, gown (if applicable) and sanitize their hands before proceeding to the boarding gate.Ĭustomers must wear a face mask covering their nose and mouth, throughout their journey with IndiGo. We seek your kind assistance to safeguard your well-being, as well as that of your fellow passengers and our crew on board our flights, by following the guidelines set out below:
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